Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online pokies and casino games should only be viewed as entertainment with the money you spend considered a cost, just like going to the movies or a sporting event. Never gamble with money you cannot afford to lose, and remember that the house always has a mathematical edge. Gambling is not a reliable way to earn money or solve financial problems.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online pokies and casino gaming in Australia. If you are under the legal age, please do not use these services. We take age verification seriously and comply with all Australian gambling regulations.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your own behaviour, you may be developing a gambling problem:
- Chasing losses — gambling more to try to recover money you've lost
- Hiding gambling activity — being secretive about the time and money spent gambling
- Neglecting responsibilities — missing work, school, or family commitments because of gambling
- Gambling with money you can't afford to lose — using rent, bill, or grocery money
- Increasing stakes — needing to bet more money to get the same excitement
- Failed attempts to cut back — repeatedly trying and failing to reduce gambling
- Borrowing money to gamble — using credit cards, loans, or asking friends/family for money
- Mood swings — becoming anxious, irritable, or depressed when not gambling
- Lying about gambling — being dishonest with family and friends about your gambling habits
- Gambling to escape problems — using gambling as a way to cope with stress or negative emotions
Self-Help Tools & Protective Measures
Most reputable online gaming platforms offer built-in tools to help you stay in control:
- Deposit Limits — Set a maximum amount you're willing to deposit in a given period (daily, weekly, or monthly)
- Loss Limits — Set a maximum amount you're willing to lose before you stop gambling
- Reality Checks — Enable pop-up reminders of how long you've been playing and how much you've spent
- Self-Exclusion — Take a break from gambling by temporarily or permanently blocking access to your account
- Cooling-Off Periods — Request a mandatory pause before re-activating your account
- Budget Planning — Set a gambling budget separate from essential living expenses
We strongly encourage you to use these tools and to set personal limits before you begin playing.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online — Free, confidential counselling and support for problem gamblers and their families
www.gamblinghelponline.org.au
Phone: 1800 858 858
International Resources
- GamCare (United Kingdom) — Free support and information for problem gamblers
www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme for online gambling
www.gamstop.co.uk - Responsible Gambling Council (Canada) — Evidence-based resources and support
www.responsiblegambling.org - National Council on Problem Gambling (United States) — Information and referrals for problem gamblers
www.ncpgambling.org
If you are in Australia and need immediate support, contact Gambling Help Online for free, confidential help available 24/7.
If You Have a Problem, Seek Help Today
Problem gambling can have serious consequences for your mental health, relationships, and finances. If you recognise that your gambling is causing harm, please reach out for help immediately. There is no shame in asking for support — professional counsellors and support networks are ready to assist you.
Remember: Recovery is possible, and help is available.